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Vickie Wai Hay Chan, BACP

Compassionate counsellor and certified sex therapist
  • BACP registered
  • Speaks English Mandarin Cantonese
  • Family and relationship focus

About Vickie Wai Hay Chan

Vickie Wai Hay Chan is a counsellor and sex therapist who relocated to the United Kingdom with her family in 2022. She brings over 15 years of counselling experience gained in Hong Kong and holds a Master degree in Counselling earned in Australia in 2006. Vickie communicates fluently in English, Cantonese, and Mandarin, enabling her to work with clients from diverse backgrounds.

She is a registered counsellor with the British Association for Counselling and Psychotherapy (BACP) - a professional body for counsellors and psychotherapists in the UK. Vickie has also completed professional certificates in the Satir Growth Model for individual and family therapy and in sex therapy, and she is a certified sex therapist. Working full time as a counsellor and sex therapist, she has provided services in hospitals and social service organizations and has supported people with mental health needs.

Across the past decade Vickie has developed particular expertise in employee assistance program settings, helping people manage work stress, relationship difficulties, mental health concerns, crisis situations, and sexual wellbeing issues. Her therapeutic style draws on family therapy frameworks and humanistic ideas such as the Satir model, emphasizing the strengths and inner resources each person brings. Vickie invites people who want to explore those resources and build self-help skills to join her in a collaborative journey toward greater resilience and personal understanding.

Areas of Expertise

Primary Focus

Stress, AnxietyRelationship issuesFamily conflictsIntimacy-related issuesDepression

Also Specializes In

LGBTTrauma and abuseGriefSleeping disordersParenting issuesAnger managementSelf esteemCareer difficultiesBipolar disorderCoping with life changesCoachingCompassion fatigue

Additional Focus Areas

Attachment issuesBody imageCommunication problemsDivorce and separationFamily of origin issuesFamily problemsLife purposeMood disordersMulticultural concernsPostpartum depressionPregnancy and childbirthSelf-loveSexual dysfunctionSexualityWomen's issuesWorkplace issues

Therapeutic Approach

Client-Centered Therapy Cognitive Behavioral Therapy (CBT) Emotionally-Focused Therapy (EFT)

Frequently Asked Questions

How much experience does Vickie Wai Hay Chan have?

Vickie Wai Hay Chan has 18 years of experience.

Is Vickie Wai Hay Chan a registered therapist?

Yes. She holds the BACP credential, which indicates registration with the British Association for Counselling and Psychotherapy.

In which languages does Vickie Wai Hay Chan provide therapy?

Vickie provides therapy in English, Mandarin, and Cantonese.

Where is Vickie Wai Hay Chan located?

Vickie is located in the United Kingdom.

How can I work with Vickie Wai Hay Chan as my therapist?

You can work with Vickie through video calls, phone sessions, live chat, or text-based messaging.

Does Vickie Wai Hay Chan work with international clients?

Yes, Vickie works with international clients.

How much does therapy with Vickie Wai Hay Chan cost?

The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started with therapy is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.

Integrating proven approaches for online support



Vickie draws on Client-Centered Therapy to create a warm, nonjudgmental space where the client leads the pace of change. This approach focuses on empathy, acceptance, and helping people access their own strengths, which is useful for issues like low self-esteem, life transitions, and relationship concerns.

She also uses Cognitive Behavioral Therapy (CBT) to help clients identify and shift unhelpful thoughts and behaviours. CBT offers practical strategies for managing anxiety, depression, stress, and sleep difficulties by targeting patterns that maintain distress.

Finding the right approach is part of the therapeutic process. Vickie works collaboratively with each person to explore which methods best match their needs, goals, and personal preferences, adapting techniques as the work evolves.

Online therapy with Vickie is offered through video calls, phone sessions, live chat, or text-based messaging, giving flexibility to fit different schedules and comfort levels. These options make it easier to access ongoing support from registered professionals without the need to travel, and they allow continuity of care for people living in different locations or managing busy lives.

Ready to start therapy with Vickie Wai Hay Chan?

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