Joanna Lum Wai, NCPS
Compassionate UK-credentialed therapist
- Stress and anxiety support
- Trauma informed care
- Relationship and family
About Joanna Lum Wai
Joanna Lum Wai is a UK-credentialed therapist who brings nine years of professional practice to her work supporting people through stress, anxiety, trauma and abuse, self-esteem concerns, and coping with life changes. She holds the NCPS credential, a professional qualification that indicates formal training and recognized standing in her field. Joanna approaches each person with respect, sensitivity, and compassion, adapting conversation and treatment plans to address the specific needs presented in therapy.
Her style emphasizes tailoring interventions to the individual rather than applying a one-size-fits-all model. That means practical strategies when needed, alongside deeper exploration of underlying patterns that affect relationships, motivation, confidence, and daily functioning. Joanna works with a broad range of concerns including grief, relationship and family matters, career and work-related stress, and issues related to identity and intimacy.
Joanna acknowledges that beginning therapy requires courage and values a collaborative, empathetic stance in the therapeutic relationship. She aims to create a supportive environment where people can explore goals, build coping skills, and work toward meaningful change at a pace that feels right for them.
Her style emphasizes tailoring interventions to the individual rather than applying a one-size-fits-all model. That means practical strategies when needed, alongside deeper exploration of underlying patterns that affect relationships, motivation, confidence, and daily functioning. Joanna works with a broad range of concerns including grief, relationship and family matters, career and work-related stress, and issues related to identity and intimacy.
Joanna acknowledges that beginning therapy requires courage and values a collaborative, empathetic stance in the therapeutic relationship. She aims to create a supportive environment where people can explore goals, build coping skills, and work toward meaningful change at a pace that feels right for them.
Areas of Expertise
Also Specializes In
LGBTRelationship issuesFamily conflictsGriefIntimacy-related issuesEating disordersSleeping disordersAnger managementCareer difficultiesDepressionADHD
Additional Focus Areas
Aging and geriatric issuesAttachment issuesBlended family issuesCaregiver issues and stressCommunication problemsCoping with natural or human-caused disasterDivorce and separationEmptinessFamily problemsForgivenessGuilt and shameHIV / AIDSHospice and end-of-life counselingIsolation / lonelinessJealousyLife purposeMidlife crisisVeteran and Armed Forces IssuesObsessions, compulsions, and OCDPhobiasPolyamory / non-monogamous relationshipsPost-traumatic stressPrejudice and discriminationSeasonal Affective Disorder (SAD)Self-loveSexual assault and abuseSexualitySocial anxiety and phobiaWomen's issuesYoung adult issues
Therapeutic Approach
Client-Centered Therapy Cognitive Behavioral Therapy (CBT) Emotionally-Focused Therapy (EFT) Eye Movement Desensitization and Reprocessing (EMDR) Psychodynamic Therapy
Frequently Asked Questions
How much experience does Joanna Lum Wai have?
Joanna Lum Wai has 9 years of experience.
Is Joanna Lum Wai a registered therapist?
Yes. Joanna Lum Wai holds the credential NCPS.
In which languages does Joanna Lum Wai provide therapy?
Joanna Lum Wai provides therapy in English.
Where is Joanna Lum Wai located?
Joanna Lum Wai is located in the United Kingdom.
How can I work with Joanna Lum Wai as my therapist?
Clients can work with Joanna Lum Wai through video calls, phone sessions, live chat, or text-based messaging.
Does Joanna Lum Wai work with international clients?
Joanna Lum Wai does not currently work with international clients.
How much does therapy with Joanna Lum Wai cost?
Fees can vary depending on factors such as location and the therapist's availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, click the "Start Therapy" button on this page.
How can I get started with therapy?
Getting started is straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match clients with a therapist. Depending on availability, clients can then schedule their first session, which may take place by phone, video call, live chat, or text-based messaging.
Approaches that inform online care
Client-Centered Therapy focuses on creating a supportive, nonjudgmental atmosphere in which the person is treated as the expert on their own experience; this approach helps when the goal is to build self-understanding, self-esteem, and confidence. Cognitive Behavioral Therapy (CBT) is a practical, skills-based method that identifies unhelpful thinking and behavior patterns and teaches tools to manage symptoms of anxiety, depression, and stress. Eye Movement Desensitization and Reprocessing (EMDR) offers a structured way to process traumatic memories and reduce their emotional impact, which can be helpful for people working through trauma and abuse.Finding the right therapeutic approach is a collaborative process. Joanna works with clients to consider their needs, goals, and preferences, and will suggest or combine methods that fit each person’s situation rather than prescribing a single path. This partnership helps shape a plan that feels useful and realistic.
Online therapy with Joanna can take place via video calls, phone sessions, live chat, or text-based messaging, offering flexibility for different schedules and comfort levels. These options make it easier to attend sessions from home, manage ongoing care during life transitions, and maintain continuity when in-person visits are not feasible, while still working with registered professionals and therapists toward meaningful progress.