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Heather Prime, BACP

Person-centred counsellor for life transitions and loss
  • Person-centred approach
  • Online and phone sessions
  • Bereavement and grief support

About Heather Prime

Heather Prime is a person-centred counsellor with advanced academic training, including an MSc in Counselling and Psychotherapy and a BSc in Psychology with a counselling psychology focus. She also holds a Certificate in Online and Telephone Counselling and is a member of the British Association for Counselling and Psychotherapy (BACP), the UK professional body for counsellors and psychotherapists.

Since beginning her training in 2015, Heather has built six years of practical experience working with adults, young people and children. Her backgrounds include voluntary and paid roles with charities in Worcestershire and work within a local secondary school alongside a private practice. She has supported people through a wide range of concerns, including anxiety, depression, suicidal thoughts, eating disorders, bereavement, relationship and family difficulties, self-esteem challenges, financial stress, OCD, ADHD, autism spectrum conditions, miscarriage and related losses.

Heather works from a person-centred perspective, believing that people have the capacity to find solutions that suit them. She offers a facilitative, nonjudgemental therapeutic relationship and can incorporate creative ways of working when that is helpful to a client. She regularly updates her skills through continuing professional development, including training in bereavement care, working with autism, and approaches to distress and self-harm. Heather can discuss her approach and answer questions by email or during sessions.

Areas of Expertise

Primary Focus

Also Specializes In

AddictionsLGBTIntimacy-related issuesParenting issuesAnger managementCareer difficultiesCoping with life changesADHD

Additional Focus Areas

Gender dysphoriaObsessions, compulsions, and OCD

Frequently Asked Questions

How much experience does Heather Prime have?

Heather Prime has six years of counselling experience, having begun her training in 2015.

Is Heather Prime a registered therapist?

Yes. Heather holds the BACP credential. BACP stands for the British Association for Counselling and Psychotherapy.

In which languages does Heather Prime provide therapy?

Therapy is provided in English.

Where is Heather Prime located?

Heather is based in the United Kingdom.

How can I work with Heather Prime as my therapist?

You can work with Heather through video calls, phone sessions, live chat, or text-based messaging.

Does Heather Prime work with international clients?

No. Heather Prime does not currently work with international clients.

How much does therapy with Heather Prime cost?

The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.

Person-Centred Care and Online Support



Heather primarily works from a person-centred perspective, which focuses on listening, empathy and helping people reconnect with their own strengths and choices. This approach supports a wide range of concerns such as stress, anxiety, relationship issues and feelings of low self-worth by prioritising the client’s own goals and pace of change.

She also offers bereavement-informed support that draws on specific training in grief care to help people process loss, adjust to change and find practical ways to cope. When helpful, Heather can include creative methods in sessions - such as guided reflection or expressive exercises - to aid emotional expression and insight.

Choosing the right approach is part of the therapeutic process. Heather works collaboratively with clients and registered professionals to identify which methods best match a person’s needs, goals and preferences, and she adapts the work as those needs evolve.

Online therapy options include video calls, phone sessions, live chat and text-based messaging, offering flexibility for different schedules and communication styles. These formats make it possible to access regular support from a therapist without travel, and they allow clients to choose the way of working that feels most practical and comfortable for them.

Ready to start therapy with Heather Prime?

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