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Hayley Ward, NCPS

Experienced UK counsellor for relationships and wellbeing
  • Relationship and intimacy
  • Stress and anxiety
  • LGBT and family

About Hayley Ward

Hayley Ward is a UK-based counsellor registered with NCPS, a professional registration for counsellors, and brings over seven years of experience across public and private healthcare settings including the NHS and Bupa.

She has supported people through a wide range of concerns, from LGBT-related matters and relationship or intimacy difficulties to sleep problems and mood-related issues. Her work spans emotional challenges such as anxiety, depression, stress and grief, as well as complex areas including trauma, addiction, parenting and family dynamics. This varied background has given her a rounded understanding of how mental health and wellbeing are shaped by personal history, relationships and life circumstances.

Hayley approaches therapy with a clear belief that each person knows their own story best and already has strengths to build on. She frames seeking support as a courageous step and positions her role as one of guidance - offering a respectful, non-judgmental space to explore thoughts, feelings and goals. Whether clients are navigating relationship change, coping with loss, or aiming to develop healthier patterns, she works to empower them toward meaningful change and greater self-understanding.

Areas of Expertise

Primary Focus

LGBTRelationship issuesIntimacy-related issuesSleeping disordersDepression

Also Specializes In

Stress, AnxietyAddictionsFamily conflictsTrauma and abuseGriefEating disordersParenting issuesAnger managementSelf esteemCareer difficultiesBipolar disorderCoping with life changesCoachingCompassion fatigueADHD

Additional Focus Areas

AbandonmentAdoption and foster careAging and geriatric issuesAntisocial personalityAttachment issuesAutism and Asperger SyndromeAvoidant personalityBDSM, kink, and alternative sex cultureBlended family issuesBody imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesCoping with natural or human-caused disasterDependent personalityDisruptive Mood Dysregulation Disorder (DMDD)DissociationDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFatherhood issuesFertility issuesFirst responder issuesForgivenessGender dysphoriaGuilt and shameHearing impairedHIV / AIDSHoardingHospice and end-of-life counselingImmigration issuesImpulsivityInfidelityIntellectual disabilityIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersMulticultural concernsNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPersonality disordersPhobiasPolyamory / non-monogamous relationshipsPostpartum depressionPost-traumatic stressPregnancy and childbirthPrejudice and discriminationProcess addiction (porn, exercise, gambling)Seasonal Affective Disorder (SAD)Self-harmSelf-loveSex addictionSexual assault and abuseSexual dysfunctionSexualitySmoking / vaping cessationSocial anxiety and phobiaSomatizationTraumatic brain injuryTrichotillomaniaVisually impairedWomen's issuesWorkplace issuesYoung adult issues

Frequently Asked Questions

How much experience does Hayley Ward have?

Hayley Ward has seven years of professional experience.

Is Hayley Ward a registered therapist?

Yes. Hayley Ward holds the credential NCPS, which denotes a professional registration for counsellors.

In which languages does Hayley Ward provide therapy?

Hayley Ward provides therapy in English.

Where is Hayley Ward located?

Hayley Ward is located in the United Kingdom.

How can I work with Hayley Ward as my therapist?

You can work with Hayley Ward through video calls, phone sessions, live chat, or text-based messaging.

Does Hayley Ward work with international clients?

Yes. Hayley Ward works with international clients.

How much does therapy with Hayley Ward cost?

The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.

Evidence-Based Approaches and Online Support

Hayley uses evidence-based therapeutic techniques to help people make practical, lasting changes. One common focus is work that examines how thoughts, emotions and behaviours interact - this helps clients identify unhelpful patterns and develop clearer ways of responding to stress, anxiety and low mood.

She also offers skills-focused interventions that teach coping strategies for sleep difficulties, stress management and relationship communication, giving clients tools they can use between sessions. In addition, her practice includes trauma-aware methods to gently explore past experiences and reduce their impact on current relationships and wellbeing.

Choosing the right approach is part of the therapeutic process and Hayley treats this as a collaborative effort. She will work with each person to clarify their goals and preferences, then tailor techniques that fit their needs rather than applying a single method for everyone.

Online therapy with Hayley is offered via video calls, phone sessions, live chat or text-based messaging, providing flexible access for people with busy schedules or who live at a distance. These options make it easier to maintain continuity of care and to fit therapy into daily life while working with a registered professional.

Ready to start therapy with Hayley Ward?

Take the first step toward a better you.