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Hayley Matthews, BACP, NCPS

Compassionate counsellor for life challenges
  • Anxiety and stress
  • Trauma and relationships
  • Self-esteem support

About Hayley Matthews

Hayley Matthews is a qualified therapeutic counsellor based in the United Kingdom with five years of experience working in mental health services. She has supported people through both short-term and long-term counselling, helping with a broad range of concerns including depression, anxiety and social anxiety, post-traumatic stress, relationship difficulties, loss and bereavement, loneliness and life-changing events, family and work stress, addiction, and self-esteem challenges.

Hayley works from a person-centered stance, believing that everyone experiences the world in their own way and that those experiences shape current responses and struggles. She uses a relational style that prioritises genuineness, warmth, honesty, respect and a non-judgemental listening stance to help clients explore how they may present to others and to make sense of their feelings and reactions. Sessions aim to identify practical, realistic ways to improve wellbeing and to process thoughts and emotions at a pace that suits the individual.

Skilled in creative methods, Hayley may invite clients to use metaphor, creative writing or journaling and draws on techniques from approaches such as cognitive behavioural therapy and solution-focused work. She is a registered member of the BACP and holds NCPS credentials - the BACP is the British Association for Counselling and Psychotherapy and NCPS denotes professional counselling accreditation. All of her work is clinically supervised and she is insured to practise. Hayley is qualified to provide online and telephone sessions but is not currently accepting clients.

Areas of Expertise

Also Specializes In

AddictionsLGBTRelationship issuesFamily conflictsGriefIntimacy-related issuesEating disordersSleeping disordersParenting issuesAnger managementCareer difficultiesBipolar disorderCoping with life changesCoaching

Additional Focus Areas

AbandonmentAging and geriatric issuesAttachment issuesAutism and Asperger SyndromeAvoidant personalityBlended family issuesBody imageCancerCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesDissociationDrug and alcohol addictionEating and food-related issuesFamily problemsFatherhood issuesFertility issuesGuilt and shameHearing impairedIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisMood disordersNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPersonality disordersPost-traumatic stressSeasonal Affective Disorder (SAD)Self-harmSelf-loveSexualitySocial anxiety and phobiaWomen's issuesWorkplace issuesYoung adult issues

Therapeutic Approach

Attachment-Based Therapy Client-Centered Therapy Cognitive Behavioral Therapy (CBT) Existential Therapy Mindfulness Therapy Motivational Interviewing Narrative Therapy Psychodynamic Therapy Solution-Focused Therapy

Frequently Asked Questions

How much experience does Hayley Matthews have?

Hayley Matthews has five years of experience working in counselling within mental health services.

Is Hayley Matthews a registered therapist?

Yes, she holds these credentials: BACP, NCPS. BACP refers to the British Association for Counselling and Psychotherapy and NCPS is a professional counselling credential. Registration details: .

In which languages does Hayley Matthews provide therapy?

Hayley provides therapy in English.

Where is Hayley Matthews located?

Hayley Matthews is based in the United Kingdom.

How can I work with Hayley Matthews as my therapist?

You can work with Hayley Matthews through video calls, phone sessions, live chat, or text-based messaging. Please note she is not currently accepting clients.

Does Hayley Matthews work with international clients?

Hayley Matthews does not currently work with international clients.

How much does therapy with Hayley Matthews cost?

The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, just click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started with therapy is quick and straightforward. Just click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging. Please note that Hayley is not currently accepting clients.

Therapeutic Approaches and Online Support



Attachment-Based Therapy explores how early relationships influence current patterns of relating and emotional responses; it can be especially helpful for people struggling with attachment issues, abandonment concerns, intimacy-related problems and relational trauma. Client-Centered Therapy focuses on creating an accepting, empathic therapeutic relationship that helps individuals explore their own experience and build self-understanding and confidence; it is well suited to people facing low self-esteem, life transitions, stress and grief. Cognitive Behavioral Therapy (CBT) offers practical strategies to identify and change unhelpful thoughts and behaviours, supporting work with anxiety, depression, insomnia and long-standing patterns that maintain distress.

Finding the right approach is part of the therapeutic process and Hayley works collaboratively with clients to tailor methods to their needs, goals and preferences. Together the therapist and client consider which techniques feel most useful and adjust the plan as progress is made.

Online therapy via video calls, phone sessions, live chat or text-based messaging provides flexibility for people balancing work, family or mobility needs. These options make it possible to maintain continuity of care from different locations, fit sessions into busy schedules and access support in formats that feel most comfortable. Note that Hayley has provided therapy through these online and phone formats but is not currently accepting clients.

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