Charlotte Yau, BACP
- Cross-cultural identity
- Trauma and grief
- Flexible online options
About Charlotte Yau
Charlotte specialises in supporting those who feel caught between cultures or identities - including people who have migrated, who grew up between cultural worlds, or who find themselves in caring roles. She understands how disconnection, unspoken grief, language differences and family expectations can affect wellbeing, and she aims to provide a space where those experiences are accepted without explanation or defence. Her practice welcomes the full complexity of each person’s story and offers time to reflect, process difficult memories and rebuild a sense of stability in a changing context.
Therapy with Charlotte emphasises reconnection, building resilience and restoring balance after periods of upheaval. She offers a warm, compassionate environment where cultural values and personal narratives are respected, and she brings calm, empathy and practical focus to work with anxiety, low mood, identity-related concerns and relationship or parenting issues. Her availability is Monday, Wednesday and Thursday.
Areas of Expertise
Also Specializes In
Additional Focus Areas
Therapeutic Approach
Frequently Asked Questions
How much experience does Charlotte Yau have?
Charlotte has five years of experience providing therapeutic support for a range of difficulties including anxiety, trauma, grief and relationship concerns.
Is Charlotte Yau a registered therapist?
Yes. She holds the BACP credential, which is a recognised professional counselling association credential in the UK.
In which languages does Charlotte Yau provide therapy?
Charlotte provides therapy in English.
Where is Charlotte Yau located?
Charlotte is located in the United Kingdom.
How can I work with Charlotte Yau as my therapist?
You can work with Charlotte through video calls, phone sessions, live chat, or text-based messaging.
Does Charlotte Yau work with international clients?
Charlotte does not currently work with international clients.
How much does therapy with Charlotte Yau cost?
The cost of therapy can vary depending on factors such as your location and the therapist's availability. Sessions are billed through a subscription that can be cancelled at any time, for any reason. For current details, click the "Start Therapy" button on this page.
How can I get started with therapy?
Getting started with therapy is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with your therapist. Depending on availability, you can then schedule your first session, which may take place by phone, video call, live chat, or in-app messaging.
Therapeutic approaches and online care
Charlotte integrates Acceptance and Commitment Therapy (ACT), Client-Centered Therapy and Cognitive Behavioral Therapy (CBT) into her online practice. ACT focuses on helping clients notice their thoughts and values, and to take committed action toward what matters despite difficult feelings - it can be useful for stress, anxiety and navigating life changes. Client-Centered Therapy offers a warm, non-directive environment where the client’s experiences guide the work and self-understanding is allowed to unfold at its own pace - this approach supports identity, grief and relational issues. CBT helps identify unhelpful thinking and behavioural patterns and introduces practical strategies to reduce symptoms and improve daily functioning, which can be helpful for anxiety, low mood and coping with pressure.Finding the right approach is part of the therapeutic process. Registered professionals and therapists like Charlotte work collaboratively with each client to determine which methods best match their needs, goals and preferences, adjusting the work over time as circumstances change.
Online therapy offers practical flexibility - sessions can take place by video call, over the phone, via live chat or through text-based messaging - making it easier to fit therapy around work, family and caring responsibilities. For many people this accessibility allows consistent, effective engagement with therapy without the need to travel, and it supports continuity of care during transitions.